How This FAQ Works for You
We built this FAQ around the real questions that come up after you open an account. Not generic platform talk — actual steps. How do you add funds via Nagad? What happens after you request a withdrawal? Why might your account need verification before a payout clears? Each answer below walks through the actual process. For deposits, that means opening your bKash,
Nagad, or Rocket app, sending to the account number shown in the cashier, and confirming with your PIN — the balance updates once the transfer is confirmed on our end. For withdrawals, we route back to the same wallet you deposited from, and your account needs to match the wallet holder name before the first payout goes through. If something isn't covered
here, our support team is reachable via live chat and email. Players in Dhaka and across Bangladesh can reach us in English through either channel.
- bKash
- Nagad
- Rocket